DELIVERY TERMS

At botegomilano.com, we carry out our delivery processes within the framework of the following conditions in order to provide you with the best shopping experience:

1. Delivery Time: The delivery time for your order is 5 business days after bank payment approval and product preparation time. Weekends and official holidays are not included in this period. This process may vary during special campaign periods.

2. Shipping Fee: Shipping is free for orders of 150 TL and above. For orders below 150 TL, the shipping fee is the responsibility of the customer.

3. Delivery Tracking: You can easily track the status of your order on botegomilano.com by logging into your account or using the shipment tracking number. Once your orders are handed over to the courier company, information will be sent via SMS to the registered email address and mobile phone number in our system.

4. Delivery Address: The delivery address for your order will be accepted as the address you specified during the order placement. For address change requests after delivery, please contact our customer service.

5. Shipping Company: Your orders are dispatched by the courier companies we collaborate with. Your tracking number will be sent to you via email after your shipment is confirmed.

These conditions are applicable to orders placed on www.botegomilano.com. In case of any changes to the delivery conditions, you can find the updated information on our website.

Wishing you enjoyable shopping!